Mo2 Privacy Policy — Your Data Is Safe with Us
This policy explains in detail how we collect, use, and protect the information you provide when using the mo2 platform.
Last Updated: 2024
Information We Collect
When you create an account and use the mo2 platform, we collect certain information. This data is used to improve our service quality and ensure a safe experience.
Name, email address, phone number, date of birth, and other identity details provided at registration.
IP address, browser type, operating system, and device identifier information.
BDT transaction records, mobile banking numbers (partial), and deposit & withdrawal history.
Session cookies, preference cookies, and data about your activity on the platform.
Purpose of Data Use
Mo2 uses your information only for the purposes outlined below. We never sell your data to third parties.
- For account creation and identity verification
- For secure payment and transaction processing
- For customer support and issue resolution
- To improve platform functionality and security
- To meet legal obligations and prevent fraud
- To inform you of relevant promotions or offers where applicable
Sharing Data with Third Parties
Mo2 does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:
- With authorised mobile banking providers for payment processing
- To comply with legal orders or regulatory authority directives
- With relevant authorities in cases of fraud investigation or security breaches
Even in these cases, only the minimum necessary information is shared.
Cookies & Tracking Technologies
Mo2 uses cookies to enhance the user experience on its platform. These fall into three categories:
Essential for login sessions and security. These cannot be disabled.
Used to remember your language preferences and settings.
Used to understand which sections of the platform are most frequently used.
You can manage or disable cookies through your browser settings. However, turning off essential cookies may cause some features to not function properly.
Data Storage & Security
Mo2 follows industry-standard security practices to keep your data safe. All sensitive information is encrypted at rest, and regular security reviews are conducted.
- All data transmission is secured via SSL encryption
- Payment information is stored only in part — full card or bank details are never retained
- Data is deleted after a set period if the account remains inactive
- Internal staff access to data is restricted and controlled
User Rights
You have full control over your personal data on mo2. At any time, you can:
- Access: You may view the information stored in your account
- Correction: You may update any incorrect or outdated information
- Deletion: You may request deletion of your data by submitting an account closure request
- Objection: You may object to the processing of certain information
To help you exercise these rights FAQ Section View.
Policy Updates & Contact
Mo2 reserves the right to update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and the effective date will be shown at the top of the page. Continued use of the platform following any update constitutes acceptance of the revised policy.
For any privacy-related questions or concerns, please reach out to our support team. Our email: [email protected] (Send directly from your email app).
For answers to common questions FAQ Section Visit us — you'll find answers to most common questions right there.
Start enjoying a safe environment
You've read the mo2 Privacy Policy — now join with confidence. Your data is completely safe with us.